You’re getting negative reviews.
Reputology can make a difference.
Reputology is a review monitoring and reporting platform. It sends email notifications whenever someone reviews your business on Yelp, Google+ Local, Tripadvisor and other review sites. By responding quickly, our customers can get an unhappy reviewer to change their mind 70% of the time.
From an Operations perspective, Reputology makes it easier to spot recurring issues by aggregating and analyzing your data. It sends automated weekly/monthly summary reports, and it gives you analytics to track your review performance.
Will Reputology work for multi-location businesses?
Reputology works whether you’ve got one location or hundreds. A few of our awesome multi-location customers include Hillstone Restaurant Group, House of Blues, and Red Roof Inn.
Ugh. I don’t want another dashboard. Will Reputology create more work for me?
Nope. One of the primary benefits of Reputology is that we send all the information straight to your inbox. You don’t need to login to get value out of Reputology… In fact, that’s the point!
Isn’t Yelp the only site that matters?
Yelp gets the most attention in the news, but many reviews are happening elsewhere. For example, our data shows restaurants get 51% of reviews on places like TripAdvisor, Google + Local, Opentable, Foursquare and Urbanspoon.
For the hospitality industry, you might think that TripAdvisor is the only site that matters. But 50% of hotel reviews are spread across the other sites, like Expedia, Hotels.com, Yelp and Google+ Local.
Does Reputology only work for restaurants and hotels?
Nope. Reputology can help any local business that gets reviews. And we’re open to adding new directories you might be interested in.
Is Reputology really free?
You can monitor a single location under our free plan so that you can see the email alerts in action. We’re confident that you’ll see the value and upgrade. Click below if you’d like to get started.