Get time sensitive email alerts. Reputology scans customer feedback for negative experiences. Your team receives an email notification so that they can act fast.
Reputology gives you enterprise-level reporting and management tools, so you have visibility on what customers are saying and how your team is responding across the entire organization.
Uncover recurring issues that are impacting your organization. Reputology aggregates and analyzes your customers’ comments so that you can identify and address the source of the problem.
Gain insight on your key performance metrics. Reputology’s analytics makes it easy for you to spot trends and compare store performance.
Gather customer feedback in an automated fashion. Reputology makes it simple and easy to integrate the Voice of the Customer into your decision making process.
Know your competition better than they know themselves. Reputology measures their performance and lets you understand how your business stacks up.
Reputology acts as a gauge on how we are doing, letting us know whether or not employees are doing their job well. It helps point out key areas where we are—-or aren’t—doing well, based on customer responses.
Megan L, Marketing, FRSG (FSR Magazine)
I can't thank you enough for being so open and responsive with everything... We sing your praises every chance we get! Thank You!
Brett K, Unsukay Community