Businesses that use Reputology

Reputology customers

Stay on top of what customers are saying all the time

Listen everywhere

Monitor all the channels where customer feedback is happening: review sites, surveys, comment cards, etc.

Engage customers quickly

Address any customer with a negative experience. An effective recovery can turn them into your biggest advocates.

Identify opportunities

Discover the root causes for customer compliments and complaints to make meaningful, long-term changes.


Review Monitoring

Yelp, Google, Facebook reviews, and more. Reputology monitors all the top review sites as well as industry-specific ones for all of your locations/stores.

Customer Feedback

Automatically collect feedback at key points in the customer experience so that you can keep tabs on what’s working and what isn’t.

Text Analytics

Identify what’s driving positive and negative customer sentiment and address recurring issues before they happen again

Yelp knowledge circle

Reputology is proud to have been selected as an inaugural member of Yelp's new Knowledge Partner program. Being a Yelp Knowledge Partner is part of Reputology's commitment to delivering the most reliable and comprehensive review monitoring solution in the industry.

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