Reputology’s around-the-clock review monitoring technology ensures that your team is on top of new reviews and facilitates a quick response. No more lost man-hours clicking from site to site. Send automated email notifications and summary reports to the appropriate team members. Use our API integrations with sites like Google My Business and Facebook to reply directly from the Reputology interface.
Huzzah! Your days of being an Excel monkey are coming to an end. Reputology analyzes your reviews automatically so that you can track and understand key metrics. It reveals how your performance varies by time, review site, storefront location, star rating, or any custom segmentation. Identify your areas of strength and weakness so that your team knows where to focus its energy and efforts.
Oversee how your team is handling online reviews to make sure no issue gets dropped. Our workflow tool allows your team to assign a status to a review and document the steps to resolve it. For multi-location businesses, you can set up different views of the Reputology dashboard for your different team members. So local operators, regional directors & the corporate office only address the reviews relevant to them.
We are able to quickly identify issues and respond at multiple locations around the country in a timely manner.
Erica L., Media Strategist, Guest Services
We use Reputology in a way that is really, really, really wonderful. I get an email every morning, and I kind of plan my day that way.
Jonathan G, General Manager, Hillstone Restaurant Group
We are a hotel management company with 40+ hotels. Our executives could keep track of what was being said about our hotels on-the-go which was very useful. Nora M, Corp Communications Mgr, DHM