Email notifications are automatically sent to your team so that they can take action. Reputology is the review monitoring solution that provides multi-location businesses with complete coverage and full visibility.
Analytics reveals how key metrics are trending and breaks it down by location, review site, etc. Reputology makes it easy to track and gauge performance for all levels - from local operators to the corporate office.
Reputology’s workflow tool helps your team keep tabs on how reviews are responded to and manage that process like they would for current customer service issues. Close the loop like a boss.
We are able to quickly identify issues and respond at multiple locations around the country in a timely manner.
Erica L., Media Strategist, Guest Services
We use Reputology in a way that is really, really, really wonderful. I get an email every morning, and I kind of plan my day that way.
Jonathan G, General Manager, Hillstone Restaurant Group
We are a hotel management company with 40+ hotels. Our executives could keep track of what was being said about our hotels on-the-go which was very useful. Nora M, Corp Communications Mgr, DHM