Trigger surveys at key moments in the customer experience to keep your finger on the pulse of the customer.
Route satisfied customers to review sites to promote your business. And catch unhappy customers before it’s too late.
Reputology sends email alerts immediately when feedback is submitted so that your team can resolve issues quickly.
This is an invaluable tool that helps us make sure we are providing the best customer service, and addressing problems immediately.
Ken M., Director of Marketing, Tellus360
We use Reputology in a way that is really, really, really wonderful. I get an email every morning, and I kind of plan my day that way.
Jonathan G, General Manager, Hillstone Restaurant Group
We are a hotel management company with 40+ hotels. Our executives could keep track of what was being said about our hotels on-the-go which was very useful. Nora M, Corp Communications Mgr, DHM