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Automate the collection of feedback and reviews

Monitor and measure, continuously

Trigger surveys at key moments in the customer experience to keep your finger on the pulse of the customer.

Identify Promoters and Detractors

Identify your best customers and learn what sets them apart from your unhappy customers.

Respond to developing issues in real time

Reputology sends email alerts immediately when feedback is submitted so that your team can resolve issues quickly.

A solution that aligns your entire team around improving customer experience

Customer service responds quickly

This is an invaluable tool that helps us make sure we are providing the best customer service, and addressing problems immediately.

Ken M., Director of Marketing, Tellus360

On-site managers prioritize their efforts

We use Reputology in a way that is really, really, really wonderful. I get an email every morning, and I kind of plan my day that way.

Jonathan G, General Manager, Hillstone Restaurant Group

Leadership gets visibility

We are a hotel management company with 40+ hotels. Our executives could keep track of what was being said about our hotels on-the-go which was very useful. Nora M, Corp Communications Mgr, DHM

Join the leading companies in hospitality, food & beverage, healthcare, auto, fitness and more
who have made customer feedback a competitive advantage

How can Customer Feedback benefit your business?  

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