Get proactive about the customer experience and tackle upcoming issues before they become serious.
Customizable Word Cloud reports allow you to capture everything that’s driving customer sentiment in a snapshot.
Let Text Analytics do the work for you & put your team to better use. The timing savings alone gives you a quick ROI.
This is an invaluable tool that helps us make sure we are providing the best customer service, and addressing problems immediately.
Ken M., Director of Marketing, Tellus360
Reputology acts as a gauge on how we are doing, letting us know whether or not employees are doing their job well. It helps point out key areas where we are—-or aren’t—doing well, based on customer responses.
Megan L, Director of Marketing, FSRG
We are a hotel management company with 40+ hotels. Our executives could keep track of what was being said about our hotels on-the-go which was very useful. Nora M, Corp Communications Mgr, DHM